Terms of service
Last updated: 12 October 2026
Welcome to SKINØ
The terms "we", "us" and "our" refer to ScandiSocialPro® (VAT number SE910802895301), which operates the SKINØ brand and the website skinosverige.se.
We offer facial skincare and sun protection products, including serums, day creams and cleansers. Our online shop runs on Shopify. These Terms of Service govern your use of our website and services (the "Services") and your purchases from us. Please read them carefully, as they contain important information about your rights and obligations. By using the Services or placing an order, you accept these Terms of Service. How we process personal data is described in our Privacy Policy.
Nothing in these terms limits your rights as a consumer under mandatory Swedish or EU law.
1. Access and account
To place an order, you must be at least 18 years old or have the consent of a guardian. You are responsible for keeping your account details secure and for all activity on your account. You may not transfer, sell or license your account to anyone else.
2. Our products
We aim to show our products as accurately as possible, but colours and appearance may vary slightly depending on your screen and device settings. We may change product descriptions, prices and availability, and restrict sales to certain regions or quantities.
Results from using skincare products vary from person to person depending on skin type and how the product is used. Our products are cosmetic products and are not intended to diagnose, treat or cure any medical condition. If you have known allergies or sensitive skin, please read the ingredient list (INCI) carefully before use.
3. Orders
When you place an order, you make an offer to purchase. The purchase agreement is formed when we have confirmed your payment and sent you an order confirmation. We may decline an order, for example in cases of suspected fraud, stock shortages or obvious pricing errors. If we decline an order you have already paid for, we refund the full amount.
Your right of withdrawal and how returns work are described in our Return and Refund Policy. Purchases are intended for personal use and not for commercial resale.
4. Prices and payment
Prices are shown in SEK and include VAT unless otherwise stated. Shipping costs for international orders, as well as any customs duties and import fees outside the EU, are shown or explained at checkout. The price that applies is the one shown when you place your order. You are responsible for providing correct payment details and confirm that you are authorised to use the selected payment method.
5. Shipping and delivery
Delivery times, shipping costs and our responsibility during transport are described in our Shipping Policy. We bear the risk for your order until you have received it.
6. Intellectual property
All content on the Services, including text, images, graphics, the SKINØ trademark and logos, belongs to ScandiSocialPro or our licensors and is protected by Swedish, EU and international copyright and trademark law. You may use the Services for personal, non-commercial purposes only. Copying, distributing or otherwise using the content without our permission is prohibited.
7. Third-party tools and links
The Services may include tools or links from third parties, such as payment solutions. We are not responsible for the content, products or services of third parties.
8. Relationship with Shopify
The Services run on Shopify. All purchases are made directly between you and ScandiSocialPro. Shopify is not responsible for our products, deliveries or disputes relating to your purchases.
9. Feedback and reviews
When you submit feedback or reviews, you grant us a free, non-exclusive and perpetual right to use that content to market and improve our Services. You are responsible for making sure your content is lawful and does not infringe the rights of others.
10. Prohibited use
You may only use the Services for lawful purposes. Prohibited activities include illegal activity, infringing intellectual property rights, sending spam or malware, scraping, using a false identity, and anything else that could harm us or others. We may suspend or close your account if you break these rules.
11. Errors
We may correct obvious errors, for example in prices or product descriptions. If an obvious error affects an order that has already been confirmed, we may cancel the order and refund the full amount you paid.
12. Termination
We may suspend or terminate your access to the Services if you breach these terms. Sections that by their nature should continue to apply, such as limitation of liability, remain in force after termination.
13. Warranties
Our products are covered by your rights under the Swedish Consumer Sales Act (Konsumentköplagen), including the right to complain about defects for up to three years. Apart from this, we cannot guarantee that the website will always be available or free from errors.
14. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses, such as lost profits. This does not limit our liability where such limitation is not permitted by law, for example under the Swedish Consumer Sales Act or the Swedish Product Liability Act (Produktansvarslagen), or in cases of intent or gross negligence.
15. Indemnification
To the extent permitted by law, you agree to compensate ScandiSocialPro for claims, damages and costs arising from your breach of these terms or your misuse of the Services.
16. Severability and waiver
If any part of these terms is found to be invalid, the rest remains in force. If we do not enforce a right, this does not mean that we waive it.
17. Entire agreement
These terms, together with the policies referred to above, form the entire agreement between you and us.
18. Assignment
We may transfer our rights and obligations under these terms to another company, provided that this does not reduce your rights as a consumer. You may not transfer your rights or obligations without our written consent.
19. Governing law and disputes
These terms are governed by Swedish law. If a dispute arises, please contact us first so that we can try to resolve it together. If we cannot reach an agreement, you can turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) or a Swedish court. We follow ARN's recommendations.
20. Changes
We may update these terms. We will notify you of significant changes by email or on our website. The terms that applied when you placed your order apply to that order.
21. Contact
Questions about these terms? Contact us:
Email: info@skinosverige.se
Phone: +46 76 706 77 23
ScandiSocialPro®
Muskotgatan 32, 424 41 Angered, Sweden
VAT: SE910802895301 | Approved for F-tax and registered for VAT | Registered with the Swedish Companies Registration Office (Bolagsverket)
Our products are notified in the EU Cosmetic Products Notification Portal (CPNP) and comply with Regulation (EC) No 1223/2009, under the supervision of the Swedish Medical Products Agency (Läkemedelsverket).
Member of the Association of Swedish Beauty Brands | Member of NOC Sweden – Green Beauty
We strive for a safe and enjoyable shopping experience.