Privacy policy
Privacy Policy — Last updated: 16 April 2026
SKINØ (operated by ScandiSocialPro, hereinafter "we", "us" or "SKINØ") values your privacy. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website skinosverige.se, use our services, or make purchases of our products within facial and body care, masks and tanning products.
We are the data controller for the processing of your personal data.
Our web shop is operated via Shopify, which acts as a data processor for certain parts of the processing. For more information on how Shopify handles personal data, see Shopify's privacy policy: https://www.shopify.com/legal/privacy. You can exercise your rights toward Shopify via their portal: https://privacy.shopify.com.
By using our website or services, you consent to the processing of your personal data in accordance with this policy. We comply with the EU General Data Protection Regulation (GDPR) and Swedish legislation.
Personal Data We Collect
We collect the following categories of personal data:
Contact details: Name, address, email address, phone number, delivery and billing address.
Payment information: Payment method, transaction details (we never store full card details – this is handled securely by payment providers).
Account information: Username, password (encrypted), preferences.
Transaction information: Products purchased, order history, returns.
Usage data: IP address, device information, browser data, page views (via cookies and analytics tools).
Communication: Content of emails or support requests.
How We Collect Data
Directly from you (when purchasing, creating an account, subscribing to the newsletter).
Automatically (via cookies, logs).
From third parties (Shopify, payment providers such as Klarna/Stripe, shipping companies such as PostNord, DHL, Instabox).
Purpose and Legal Basis for Processing
We process personal data only for specific purposes and with a legal basis (GDPR Art. 6):
Performing a contract (e.g. processing orders, delivery, returns) – Legal basis: Contract.
Marketing (newsletters, personalized offers) – Legal basis: Consent or legitimate interest.
Analysis and improvement of the website (e.g. Google Analytics) – Legal basis: Legitimate interest.
Security and fraud prevention – Legal basis: Legitimate interest and legal obligation.
Customer support and communication – Legal basis: Legitimate interest or contract.
Complying with legal requirements (e.g. bookkeeping) – Legal basis: Legal obligation.
We ensure that all our data processors comply with strict data protection requirements through written agreements, guaranteeing that your data is handled in a secure and lawful manner in accordance with GDPR.
Sharing of Personal Data
We share data only when necessary:
With Shopify and sub-processors (payment, shipping, analytics).
With shipping companies (for delivery).
Where required by law (e.g. to authorities).
We never sell your data to third parties for marketing purposes without your consent.
We also share data with Google (Google Merchant Center and Google Ads) in order to provide personalized advertisements and optimize your shopping experience.
We use Google Analytics and Google Ads to understand how our customers use the website as well as to display relevant advertisements. By using our website, you consent to these services placing cookies on your device.
International Transfers
Data may be transferred outside the EU/EEA (e.g. to Shopify in Canada/USA). We use Standard Contractual Clauses (SCC) or countries with an adequate level of protection to ensure protection (GDPR Chapter V).
Cookies and Tracking
We use cookies for functionality, analytics and marketing. Read more in our separate Cookie Policy. You can manage cookies via your browser or our cookie banner. We also use cookies to ensure that the website loads quickly and efficiently.
Storage Period
We store data for as long as necessary for the purpose (e.g. order history for 7 years due to the Bookkeeping Act) or until you request deletion.
Your Rights (GDPR Art. 15–22)
You have the right to:
Access your data.
Have it corrected or deleted ("the right to be forgotten").
Restrict or object to processing.
Data portability (receive your data in a machine-readable format).
Withdraw consent.
Object to automated decision-making.
Contact us at info@skinosverige.se or +46767067723 to exercise your rights.
We respond within 1 month. You may also file a complaint with the Swedish Authority for Privacy Protection (IMY.se).
Security
We use technical and organizational measures (encryption, access controls) to protect data. No transmission is 100% secure, but we work actively to minimize risks.
Children
Our web shop is not intended for children under 16 years of age. We do not knowingly collect data from children.
Changes
We may update this policy. In the event of significant changes, we will notify you via email or the website.
Contact
Questions?
Contact us: info@skinosverige.se
+46767067723
ScandiSocialPro®
Muskotgatan 32, 424 41, Angered – Sweden
VAT: SE910802895301 | Approved for F-tax & VAT | Registered with the Swedish Companies Registration Office (Bolagsverket).
All our products meet the regulatory requirements for the Swedish market according to the Swedish Medical Products Agency (Läkemedelsverket).
Medlem i Association of Swedish Beauty Brands | Medlem i NOC Sweden – Green Beauty.
We strive for transparency and security for you as a customer!